At Consumer Testing Laboratories,
our focus on quality is rock solid. For this reason,
many retailers have looked to us as an effective
and simple mechanism to ensure their quality standards
are maintained and don't change along with their
ever-changing buying staff."
Plush
toy: The decorative ribbon of this plush toy detached
in use and abuse testing thereby posing a strangulation
hazard.
Result: The manufacturer secured the ribbon
to the toy to ensure compliance with the Toy Safety
Standards.
Frying
pan: In the cooking tests, this frying pan warped.
We reviewed earlier samples tested and found that the
manufacturer was progressively reducing the thickness
of the metal in order to save money.
Result: We developed a product specification
that required the manufacturer to produce production
quality merchandise of sufficient metal thickness
thereby ensuring customer satisfaction.
Bath
towel: This bath towel exhibited poor absorbency
characteristics.
Result: The retailer called on the laboratory
to conduct a comparative evaluation of competitive
products and purchased a superior towel at less cost
than their existing towel supplier.
