Push the 'Request an Account' button on the login screen or select 'Enhanced Access to CTL Website' from your retailer's web portal Apps.

Fill out the appropriate application and send your product to us at the closest lab on the application. Or contact customer service and we will help you with the process.

Ship your samples to one of the laboratories list at the top of the test applications.

Yes, contact customer service and we will update our distribution list that receives test results for your company.

Yes, contact customer service and we will update our distribution list that receives test results for your company.

Yes, contact customer service, and they will let you know if the samples can be expressed. Express testing can also be selected as an option on the testing application.

We email all email addresses on the application the reason for your sample going on hold. Possible reasons are: more samples required, payment required, missing documentation, incomplete application, etc.