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Contact us using the form below,
or call one of our locations for immediate help.

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FAQ

Push the 'Request an Account' button on the login screen or select 'Enhanced Access to CTL Website' from your retailer's web portal Apps.
Fill out the appropriate application and send your product to us at the closest lab on the application. Or contact customer service and we will help you with the process.
Ship it to one of the laboratories on the top of the test applications or Sample Registration.
Yes, contact customer service and we will update our distribution list that receives test results for your company.
Yes, contact customer service and we will update our distribution list that receives test results for your company.
Yes, contact customer service, and they will let you know if the samples can be expressed. Express testing can also be selected as an option on the testing application.
We email all email addresses on the application the reason for your sample going on hold. Possible reasons are: more samples required, payment required, missing documentation, incomplete application, etc.
Consumer Testing Laboratories uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure experience possible. Any information that you transmit through our website is secured with SSL technology so your personal information stays safe and out of malicious hands.